Principle 1: Begin with praise and honest appreciation. Part 4: Be a Leader-How to Change People Without Giving Offense or Rousing Resentment Principle 10: Appeal to the nobler motives.Principle 9: Be sympathetic with the other person’s ideas and desires.Principle 8: Try honestly to see things from the other person’s point of view.Principle 7: Let the other person feel that the idea is his or hers.Principle 6: Let the other person do a great deal of the talking.Principle 5: Get the other person saying, “yes, yes” immediately.Principle 3: If you are wrong, admit it quickly and emphatically.Principle 2: Show respect for the other person’s opinions.Principle 1: The only way to get the best of an argument is to avoid it.Part 3: How to Win People to Your Way of Thinking Principle 6: Make the other person feel important-and do it sincerely.
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